How to request a Repeat Prescription
You can request a repeat prescription:
- Via our online services
- Or by returning to us (with an SAE if you wish your prescription to be posted to you) the tear off slip on the right hand side of your prescription having ticked the items you require.
Electronic Prescription Service (EPS)
EPS enables prescribers - such as GPs and practice nurses - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients and staff.
Start using EPS
Ask someone at your GP surgery or at any pharmacy or dispensing appliance contractor that offers EPS to add your nomination for you. Nomination means you choose a place for your GP practice to electronically send your prescription to. You don't need a computer to use EPS. You can choose up to one of each of the following:
- A Pharmacy
- A dispensing appliance contractor (if you use one)
You can change your nomination or cancel it and get a paper prescription.
If you don't want your prescription to be sent electronically just tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
EPS is reliable, secure and confidential.
Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.
Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
If you have arranged for a local pharmacy to collect your prescription from us, please clearly mark the request slip/online services form with the name and location of the pharmacy, e.g. "Lloyds Ringwood" or "Lloyds Poulner" etc.
We have a computerised repeat prescription service and we need 2 full working days to process your requests.
Please do not ask the receptionist to accept prescription requests over the telephone as serious mistakes can happen this way.
The Practice has a policy of prescribing non-brand name medicines whenever possible to ensure cost effective prescribing.