Prescriptions

We are also strongly encouraging the use of Electronic Prescription Service (EPS) for all our prescriptions and ordering via our online service providers to help reduce the risk of handling paper prescriptions.

Please check at reception, your local pharmacy or NHS website for further details.

The best way to request a repeat prescription is Online. Our Online Services can help you request repeat medication at your convenience with automated delivery of your prescription to your preferred pharmacy.

You may also complete the webform to submit your request online.

FAQs

Do I need to Register every time I request a prescription?

No, this only needs to be done the first time that you use the service. When collecting login details please bring a form of ID with you

Will I receive an email confirming receipt of my request?

No, you will not receive an email, but the system stores a history of everything you ordered.

Can I use my email address for more than one family member?

To keep patient's records secure each patient will need their own login and password.

Why can I not see all my medication on the repeat medication list?

The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.

How long will my prescription take to be issued?

Please allow two working days excluding the day the request was made for the prescription to be ready for collection.

Prescriptions Charges and Exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication

Please read detailed information about prescription exemptions and fees on the NHS website and NHSBSA website.

Pharmacy Minor Ill Scheme

The team of qualified healthcare professionals at your local pharmacy can offer clinical advice to safely and effectively manage minor health concerns.

OTC Medication no longer issued on prescription

Your GP, Nurse or Pharmacist will not generally give you a prescription for over the counter medicines for a range of short-term, minor health problems. Instead over the counter medicines are available to buy in a pharmacy or local supermarket.

10 minute 'late rule' – we respectfully respect that our patients attend on time for their appointment. If you are more than 10 minutes late for your appointment, the GP may not be able to see you.

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